According to page 2 of today’s UK Financial Times, a UK National Audit Office report shows over 6.5m people waited more than 10 minutes to get their calls answered by HMRC, adding £33m to customer’s phone bills and wasting £103m of their time last year. This snippet of […]
I think I’ll let the map speak for itself. It was the main story in the weekend edition of Rzeczpospolita newspaper.
I would like to tell you a cautionary tale, in which I may definitely not identify the parties involved and all I will say is it took place some years ago, somewhere in Eastern Europe. A certain foreign investor, prior to coming to me for advice, had already down-paid a million […]
I was recently asked whether there was any value in a loss-making business that had had a good reputation for 30 years. Put very simply, and almost as a philosophical maxim, the sum of the value of an enterprise is equal to the sum of the NPVs of […]