The Money Value of Time


According to page 2 of today’s UK Financial Times, a UK National Audit Office report shows over 6.5m people waited more than 10 minutes to get their calls answered by HMRC, adding £33m to customer’s phone bills and wasting £103m of their time last year. This snippet of […]

Best Advice Letter Intercepted


I intercepted today one of the best letters an accountant could possibly write to a troubled client. The client, whom I’ve remained Bill, wanted to go for a court appointed liquidator in East Europe assuming that some equity would apply as it does, at least in theory, in […]